Ultra Start 4280 series User's Guide download pdf (Page 23)

Problems and Solutions 23

Problems and Solutions

Check the solutions below if you’re having trouble using your R280 Series.

Printing Problems

■ Make sure your paper is loaded short edge first and is positioned against the

right side with the edge guide against its left side. Don’t load paper above the

arrow mark inside the edge guide.

■ Make sure the paper size settings are correct for the paper you loaded.

■ Load paper with the printable side facing the front of the printer.

■ Make sure the front tray is in the correct position for paper or CD/DVD

printing.

Red ) paper out light

and green P power

light flash

If you’re printing on paper, it is jammed in the printer.

Press the

) paper button to eject the paper. If that

doesn’t work, turn off the printer, open the cover, and pull

the paper out from the front, including any torn pieces.

Then turn on the printer, reload paper, and press the

)

paper button.

If you’re printing on a CD or DVD, the CD/DVD tray has not

ejected. Pull out the tray and press the ) paper button.

Red H ink light and

green P power light

are on

One of the cartridges is expended or not installed. Make

sure you have a replacement cartridge, then follow the

steps in “Replacing Ink Cartridges” on page 18 to install it.

If you have just installed a new cartridge, it may be

incompatible with the printer or incorrectly installed.

Reinstall it or replace it with the correct cartridge, as

described on page 18.

Green P power light is

off; red

) paper out

and H ink lights flash

Paper may be blocking movement of the print head. Turn

off the printer, then open the cover and remove any

jammed paper or other foreign objects. Turn the printer

back on again. If the lights are still on, contact Epson as

described in “Where To Get Help” on page 25.

Red

) paper out and

red H ink lights flash

alternately and green P

power light is off

The printer may have an internal error. Turn off the printer,

wait a few seconds, and turn it on again. If the lights are

still flashing, contact Epson as described in “Where To Get

Help” on page 25.

Lights Explanation

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Ultra Start 4280 series User's Guide Page 23

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