Ultra Start 1500M SERIES User's Guide

Polycom RMX® 1500/2000/4000Getting Started GuideVersion 7.2| May 2011 | DOC2611A

Table of Contentsvi

Chapter 3-Basic Operation3-20Chairperson PasswordEnter a password to be used by the RMX to identify the Chairperson and grant him/her additional privi

Polycom RMX 1500/2000/4000 Getting Started Guide3-21Reserve Resources for Audio ParticipantsEnter the number of audio participants for which the syste

Chapter 3-Basic Operation3-223 If all participants are undefined, dial-in and no additional information is required for the new conference, click OK.4

Polycom RMX 1500/2000/4000 Getting Started Guide3-23Participants Tab 5 Click the Participants tab.The Participants tab opens.When defining a new confe

Chapter 3-Basic Operation3-24The following table describes the information displayed in the Participants List and the operations that can be performed

Polycom RMX 1500/2000/4000 Getting Started Guide3-25Participants can be added to the conference in the following methods:— Defining a new participant

Chapter 3-Basic Operation3-26— Once the conference has started, participants can be added to a conference directly from the Participants Address Book

Polycom RMX 1500/2000/4000 Getting Started Guide3-278 The selected participants are assigned to the conference and appear in the Participant List.9 Se

Chapter 3-Basic Operation3-2811 Enter the following information:12 Click OK.An entry for the new conference appears in the Conferences pane.If no par

Polycom RMX 1500/2000/4000 Getting Started Guide3-29Starting a ReservationTo start a conference from the Reservation Calendar:1 In the RMX Management

1-11System OverviewThis Getting Started Guide provides information on the installation and basic operation of your RMX system. For more information o

Chapter 3-Basic Operation3-30The New Reservation – General tab dialog box opens.This dialog box is identical to the New Conference - General dialog bo

Polycom RMX 1500/2000/4000 Getting Started Guide3-316 Click OK.The conference is started. If an ISDN/PSTN dial-in number was assigned to the conferenc

Chapter 3-Basic Operation3-32Participants that are connected to other ongoing conferences when the template becomes an ongoing conference are not conn

Polycom RMX 1500/2000/4000 Getting Started Guide3-33Connecting to a ConferenceDirect Dial-inDirect dial-in connection to conferences and Meeting Rooms

Chapter 3-Basic Operation3-34H.323 ParticipantsFor H.323 participants, the dialing string is composed of the MCU prefix in the Gatekeeper and the conf

Polycom RMX 1500/2000/4000 Getting Started Guide3-35Entry Queue AccessAccess via an Entry Queue allows all participants to dial the same entry point t

Chapter 3-Basic Operation3-36H.323 participants can bypass the Entry Queue IVR voice messages by adding the correct Conference ID of destination confe

Polycom RMX 1500/2000/4000 Getting Started Guide3-37Example:Entry Queue ID 1000Assigned Dial-in number 4631000>> ISDN/PSTN participants dial 4

Chapter 3-Basic Operation3-38Dial-out ParticipantsAutomatic Dial OutDial-out participants are defined with their dial-out number. Once they are added

Polycom RMX 1500/2000/4000 Getting Started Guide3-39During the Gathering Phase, the audio of all participants can be heard, and the video of active sp

Chapter 1-System Overview1-2The RMX unit has, in addition, been designed in compliance with IETF (Internet Engineering Task Force) – a large open inte

Chapter 3-Basic Operation3-40Gathering Phase Guidelines•The Gathering Phase slide can be displayed at any time during the conference by entering the S

Polycom RMX 1500/2000/4000 Getting Started Guide3-41the Gathering slide is displayed in a smaller video window in the layout.For more information see,

Chapter 3-Basic Operation3-42Text Indication in the Video LayoutEndpoint NamesDuring conferences you can view the names of the endpoints that are conn

Polycom RMX 1500/2000/4000 Getting Started Guide3-43— For a SIP undefined participant:•Display the SIP DisplayName field.orDisplay the SIP Address (SI

Chapter 3-Basic Operation3-44The Participant Properties – Media Sources dialog box opens:2 Enter the new Display Name in the Name field.3 Click OK.

Polycom RMX 1500/2000/4000 Getting Started Guide3-45Text IndicationThe Text Indication appears in the window of the current speaker in the participant

Chapter 3-Basic Operation3-46This setting is recommended for MCUs running Telepresence conferences.For more information, see the RMX 1500/2000/4000 Ad

Polycom RMX 1500/2000/4000 Getting Started Guide3-47Message OverlayMessage Overlay allows messages to be sent to all participants in an ongoing confer

Chapter 3-Basic Operation3-48Monitoring Ongoing ConferencesConference monitoring enables you to keep track of conferences and their participants: if a

Polycom RMX 1500/2000/4000 Getting Started Guide3-49• Right-clicking anywhere in the Conferences or Participants pane and selecting an operation from

Polycom RMX 1500/2000/4000 Getting Started Guide1-3The Polycom RMX 1500/2000/4000 unit can be controlled via the LAN, by the RMX Web Client applicatio

Chapter 3-Basic Operation3-50Using the Chairperson Password for FilteringIf you are logged in as a chairperson, the Chairperson Password field is disp

Polycom RMX 1500/2000/4000 Getting Started Guide3-51One or more of the status indicators listed in Table 3-5 may appear in the Status column. Table 3-

Chapter 3-Basic Operation3-52Additional information about the conference can be viewed when accessing the conference properties.To monitor a conferenc

Polycom RMX 1500/2000/4000 Getting Started Guide3-53The Conference Properties - General dialog box opens.You can view all the conference’s properties

Chapter 3-Basic Operation3-54This feature is enabled or disabled by value of the IVR_ROLL_CALL_USE_TONES_INSTEAD_OF_VOICE System Flag in system.cfg:•

Polycom RMX 1500/2000/4000 Getting Started Guide3-55Participant Level MonitoringParticipant Connection MonitoringWhen a conference is selected in the

Chapter 3-Basic Operation3-56Status Displays the connection status (text and icon) of the participant. If there is no problem with the participant’s c

Polycom RMX 1500/2000/4000 Getting Started Guide3-57Role Displays the participant’s role or function in the conference:Chairperson – The participant i

Chapter 3-Basic Operation3-58Audio Displays the status of the participant’s audio channel.If the participant’s audio is connected and the channel is n

Polycom RMX 1500/2000/4000 Getting Started Guide3-59For more information, see the RMX 1500/2000/4000 Administrator’s Guide, "Participant Level Mo

Chapter 1-System Overview1-4RMX Main FeaturesConferencing ModesDynamic Continuous PresenceThe dynamic Continuous Presence (CP) capability of the RMX s

Chapter 3-Basic Operation3-60To preview the participant video:1 List the conference participants in the Participants pane.2 Right-click the participan

Polycom RMX 1500/2000/4000 Getting Started Guide3-61The Video Preview window opens. If the video card installed in the PC does not support DirectDraw

Chapter 3-Basic Operation3-62Operations Performed During On Going ConferencesConference Level operationsChanging the Duration of a ConferenceThe durat

Polycom RMX 1500/2000/4000 Getting Started Guide3-63The End Time is changed and the Duration field is updated.To terminate a conference manually:1 In

Chapter 3-Basic Operation3-64Moving ParticipantsRMX users can assist participants by performing the following operations:• Move a participant to an Op

Polycom RMX 1500/2000/4000 Getting Started Guide3-65When selected, the Move to Conference dialog box opens, letting you select the name of the destina

Chapter 3-Basic Operation3-66Saving an Ongoing Conference as a TemplateAny conference that is ongoing can be saved as a template.To save an ongoing co

Polycom RMX 1500/2000/4000 Getting Started Guide3-672 In the drop-down menu select Copy Conference.Paste ConferenceThe Paste Conference command starts

Chapter 3-Basic Operation3-68b In the Conferences list pane, right-click, and in the drop-down menu select Paste Conference.The conference is pasted t

Polycom RMX 1500/2000/4000 Getting Started Guide3-69b In the Conferences list pane, right-click, and in the drop-down menu select Paste Conference As.

Polycom RMX 1500/2000/4000 Getting Started Guide1-5Telepresence ModeTPX (Telepresence) and RPX (Realpresence) room systems are configured with high de

Chapter 3-Basic Operation3-70The Conference Properties dialog box is displayed.2 Modify the conference information as required.3 Click the OK button t

Polycom RMX 1500/2000/4000 Getting Started Guide3-71To change the video layout of a conference:1 In the Conference Properties dialog box, select Video

Chapter 3-Basic Operation3-723From the Video Layout options, select the Number of Windows to display and the Video Layout thumbnail required and click

Polycom RMX 1500/2000/4000 Getting Started Guide3-73• Participant level video forcing overrides conference level video forcing.• A participant can vie

Chapter 3-Basic Operation3-745 Repeat step 3 to force participants to other windows.6 Click OK.To cancel Video Forcing for a window:1 In the Conferenc

Polycom RMX 1500/2000/4000 Getting Started Guide3-75To disable Message Overlay:1 Repeat Step 1 and Step 2 in the enabling procedure above.2 Clear the

Chapter 3-Basic Operation3-76Unmute AudioResume the participant’s audio transmission to the conference.The Mute Audio button ( ) becomes active.Suspen

Polycom RMX 1500/2000/4000 Getting Started Guide3-77View Participant Received VideoPreview the video sent from the conference to the participant. Copy

Chapter 3-Basic Operation3-78Copy Cut and Paste ParticipantThe RMX user can Copy, Cut and Paste participants between differ rent conferences running o

Polycom RMX 1500/2000/4000 Getting Started Guide3-792 In the drop-down menu select Copy Participant.Cut ParticipantThe Cut command copies all the part

Chapter 1-System Overview1-6Additional video layouts have been created to give Telepresence operators more video layout options when configuring TPX r

Chapter 3-Basic Operation3-80Paste ParticipantThe Paste command connects the copied or cut participant to the selected conference.If the participant w

Polycom RMX 1500/2000/4000 Getting Started Guide3-81Paste Participant AsThe Paste Participant As command allows the RMX user to create a new participa

Chapter 3-Basic Operation3-82The Address Book - Participant Properties dialog box is displayed.2 Modify the participant information as required. For m

Polycom RMX 1500/2000/4000 Getting Started Guide3-832 In the Layout Type list, select Personal.3 Select the number of Video Windows.4 Select the requi

Chapter 3-Basic Operation3-84To cancel the Personal Video Forcing for a window without returning to the conference layout:1 In the Participant Propert

Polycom RMX 1500/2000/4000 Getting Started Guide3-852 On the endpoint’s remote keypad, press the number corresponding to the number of video squares y

Chapter 3-Basic Operation3-8667890 / Revert to the previous conference layout.Table 3-8 Video Layout Options (Continued)DTMF CodeGroupDefaultLayoutG

Polycom RMX 1500/2000/4000 Getting Started Guide3-87Personal Layout Control via Polycom Touch ControlParticipants connected via HDX endpoints can cont

Chapter 3-Basic Operation3-88Conference Control Using DTMF CodesParticipants and chairpersons can manage their connection to ongoing conferences from

Polycom RMX 1500/2000/4000 Getting Started Guide3-89Requesting HelpA participant can request help using the appropriate DTMF code from his/her touch t

Polycom RMX 1500/2000/4000 Getting Started Guide1-7Operator ConferenceIn Continuous Presence mode, a special conference that enables the RMX user, act

Chapter 3-Basic Operation3-90Participant who is waiting for User (Operator) Assistance is displayed with the following icons in the Status column of t

Polycom RMX 1500/2000/4000 Getting Started Guide3-91Personal Conference Manager (PCM)The Personal Conference Manager (PCM) interface enables the confe

Chapter 3-Basic Operation3-92— When PCM is active, FECC can only be performed by the chairperson using PCM’s Camera Control menu.• FECC is available t

Polycom RMX 1500/2000/4000 Getting Started Guide3-93System FlagThe PCM_FECC System Flag determines whether the DTMF Code, ##, the Arrow Keys (FECC) o

Chapter 3-Basic Operation3-94PCM InterfaceInitiating PCMFor IP endpoints: PCM is activated by pressing the Far key ( ) followed by any of the Arrow Ke

Polycom RMX 1500/2000/4000 Getting Started Guide3-95Remote Control Device Keys PCM facilitates user interaction with the RMX using DTMF Codes and the

Chapter 3-Basic Operation3-96DTMF Codes - Numeric KeysRight• Go down one menu level.• Confirm current selection in the PCM menu.• Select the video win

Polycom RMX 1500/2000/4000 Getting Started Guide3-97DTMF codes are entered using the Remote Device Numerics Keys and are defined as follows: PCM Main

Chapter 3-Basic Operation3-98To invite a participant to connect to the conference:1 Use the Up/Down arrow keys to select Invite Participant in the Mai

Polycom RMX 1500/2000/4000 Getting Started Guide3-99The Local Directory is displayed.b Use the Numeric Keys to enter the number of the participant’s e

Chapter 1-System Overview1-8H.239 / People+ContentThe H.239 protocol allows compliant endpoints to share content. By default, all Conferences, Entry Q

Chapter 3-Basic Operation3-100• View the audio and video status of participants. • Mute, block, unmute, unblock participant audio.• Suspend or allow p

Polycom RMX 1500/2000/4000 Getting Started Guide3-101The status icons are summarized in Table 3-13.Camera ControlThis function is not available to cha

Chapter 3-Basic Operation3-102To control a far camera:1 Use the Up/Down arrow keys to select Camera Control in the Main Menu and then press the Right

Polycom RMX 1500/2000/4000 Getting Started Guide3-1034 Use the Up/Down/Left/Right/Zoom In/Zoom Out arrow keys to control the remote camera.5 Press the

Chapter 3-Basic Operation3-104RecordingThis function is not available to chairpersons using PCM with ISDN endpoints.If a Recording Link has been set u

Polycom RMX 1500/2000/4000 Getting Started Guide3-105To start recording:>> Use the Up/Down arrow keys to select Start Recording and then press t

Chapter 3-Basic Operation3-106The Drop Participant sub menu is displayed.3 Using the Up/Down arrow keys, select the participant to be disconnected and

Polycom RMX 1500/2000/4000 Getting Started Guide3-107The Terminate Conference sub menu is displayed.3 Press the Right arrow key to confirm termination

Chapter 3-Basic Operation3-108

A-1Appendix AGlossary This appendix lists the terms and abbreviations that are related to the Polycom RMX 1500/2000/4000, and are commonly used in the

Polycom RMX 1500/2000/4000 Getting Started Guide1-9• Secure and unsecure a conference.• Request individual and conference assistance.PCMThe Personal C

Appendix A-GlossaryA-2BRI Basic Rate Interface. A type of ISDN connection for transiting data, consisting of 3 channels: two B-channels (each of 64 Kb

Polycom RMX 1500/2000/4000 Getting Started Guide A-3DTMF Dual Tone Multi Frequency. A system of coded signals used by touch-tone telephones in which a

Appendix A-GlossaryA-4H.230 ITU-T standard that defines simple multipoint control systems procedures and describes network maintenance functions.H.231

Polycom RMX 1500/2000/4000 Getting Started Guide A-5ISDN Integrated Services Digital Network. A set of protocol and interface standards (voice, video

Appendix A-GlossaryA-6QCIF Quarter CIF. A video format with image size of 176x144 pixels that transmits 9.115 Mbps at 30 frames per second (a quarter

Trademark InformationPolycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service

Chapter 1-System Overview1-10Conferencing Capabilities and OptionsOn Demand ConferencingThe following options are available to set up conferences:• Ne

Polycom RMX 1500/2000/4000 Getting Started Guide1-11• Dial-in:— for participants defined in advance (IP participants only)— for undefined participants

Chapter 1-System Overview1-12• Conference and Chairman Passwords• Locking out Users • Displaying the User Login record— Controlling the User Sessions

Polycom RMX 1500/2000/4000 Getting Started Guide1-13• Closed Caption provides real-time text transcriptions or language translations of the video conf

Chapter 1-System Overview1-14Workstation RequirementsThe RMX Web Client and RMX Manager applications can be installed in an environment that meets the

Polycom RMX 1500/2000/4000 Getting Started Guide1-15Windows 7™ Security SettingsIf Windows7 is installed on the workstation, Protected Mode must be di

Chapter 1-System Overview1-162 Clear the Enable Protected Mode check box for each of the following tabs:— Internet— Local intranet— Trusted sites

Polycom RMX 1500/2000/4000 Getting Started Guide1-173 After successful connection to RMX, the Enable Protected Mode check boxes can be selected to ena

Chapter 1-System Overview1-18The Delete Browsing History dialog box is displayed.6 Select the Temporary Internet files and Cookies check boxes.7 Click

Polycom RMX 1500/2000/4000 Getting Started Guide1-19The Temporary Internet Files and History Settings dialog box is displayed.10 Click the View object

Regulatory NoticesUnited States Federal Communication Commission (FCC)Part 15: Class A Statement. This equipment has been tested and found to comply w

Chapter 1-System Overview1-20The Downloaded Program Files folder containing the installed Program Files is displayed.11 Select the CEMAClassLoaderCntl

2-12First Time Installation and ConfigurationFirst Time Installation and Configuration of the Polycom RMX 1500/2000/4000 consists of the following pro

Chapter 2-First Time Installation and Configuration2-2PreparationsGather Network Equipment and Address InformationIP ServicesThe IP addresses and netw

Polycom RMX 1500/2000/4000 Getting Started Guide2-3IP Network Services Required InformationWhen installing an RMX unit, these default IP addresses mus

Chapter 2-First Time Installation and Configuration2-4 Table 2-1 Network Equipment and Address InformationParameter Factory Default Local Network Set

Polycom RMX 1500/2000/4000 Getting Started Guide2-5ISDN/PSTN ServicesThe ISDN/PSTN Network Service is used to define the properties of the ISDN/PSTN s

Chapter 2-First Time Installation and Configuration2-6Unpacking the RMXUnpacking the RMX 1500To unpack and lift the RMX 1500:1 When you receive the RM

Polycom RMX 1500/2000/4000 Getting Started Guide2-7Unpacking the RMX 4000To unpack and lift the RMX 4000:1 When you receive the RMX 4000 packing case,

Chapter 2-First Time Installation and Configuration2-84 Remove the boxes and top Stratocell® and open the anti-static plastic bag wrapping the RMX.5 H

Polycom RMX 1500/2000/4000 Getting Started Guide2-9Modifying the Factory Default Management Network Settings on the USB KeyThe USB key contains a text

Chinese Communication CertificateSingapore CertificateRMX 2000 complies with IDA standards G0916-07Regulatory Notices

Chapter 2-First Time Installation and Configuration2-102 Click the documentation language of your choice.An End-User Licence Agreement for Polycom Sof

Polycom RMX 1500/2000/4000 Getting Started Guide2-115 Modify the following parameters in the utility’s dialog box using the information supplied by yo

Chapter 2-First Time Installation and Configuration2-12Hardware Installation and SetupIn a well ventilated area, mount the RMX 1500/RMX 2000 unit in a

Polycom RMX 1500/2000/4000 Getting Started Guide2-13— Mount the RMX 1500 on top of the chassis runners. — Fasten the RMX to the rack with screws throu

Chapter 2-First Time Installation and Configuration2-14Connecting Cables to the RMX 1500To connect the cables:•For the RTM IP 1500 module:— Connect th

Polycom RMX 1500/2000/4000 Getting Started Guide2-15Installing the RMX 2000• The following procedures have to be performed to install the RMX 2000 in

Chapter 2-First Time Installation and Configuration2-16• Using a shelf — Install the shelf, supplied by the rack manufacturer, in the rack.— Mount the

Polycom RMX 1500/2000/4000 Getting Started Guide2-17• On the RTM ISDN card connect the E1/T1 Cables to PRI Ports Installing the RMX 4000The following

Chapter 2-First Time Installation and Configuration2-18— Fasten the RMX to the rack with screws through the eight holes in the RMX’s front mounting br

Polycom RMX 1500/2000/4000 Getting Started Guide2-19AC Power Supply connections:1 Insert power cables to each of the three AC Power Entry Modules (PEM

Polycom RMX 1500/2000/4000 Getting Started GuideiTable of ContentsSystem Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1RMX

Chapter 2-First Time Installation and Configuration2-205 Connect the green or green-yellow wire to the system single-point M6x15 “Ground” bolt.If the

Polycom RMX 1500/2000/4000 Getting Started Guide2-21Connecting Cables to the RMX 4000To connect the cables (AC and DC systems):• RTM-IP 4000:— Connect

Chapter 2-First Time Installation and Configuration2-22First Entry Power-up and ConfigurationThere are four procedures necessary for setup of the new

Polycom RMX 1500/2000/4000 Getting Started Guide2-232 Power the RMX On.AC System - Turn ON the power by pressing on the power switch located on the re

Chapter 2-First Time Installation and Configuration2-245 When the Product Activation Key is displayed, write it down or copy it for later pasting into

Polycom RMX 1500/2000/4000 Getting Started Guide2-252 In the RMX Web Client Login screen, enter the default Username (POLYCOM) and Password (POLYCOM)

Chapter 2-First Time Installation and Configuration2-26Procedure 4: Modifying the Default IP Service and ISDN/PSTN Network Service SettingsThe Fast Co

Polycom RMX 1500/2000/4000 Getting Started Guide2-27Fast Configuration Wizard1 Enter the required IP information in the dialog box. RMX 1500RMX 4000R

Chapter 2-First Time Installation and Configuration2-282 Click Next.Table 2-4 Fast Configuration Wizard – IP SignalingField DescriptionNetwork Servic

Polycom RMX 1500/2000/4000 Getting Started Guide2-293 Enter the required Routers information in the dialog box.4 Click Next.Table 2-5 Fast Configurat

Table of ContentsiiIP Services ... 2-2Management Network ...

Chapter 2-First Time Installation and Configuration2-305 Enter the required DNS information in the dialog box. Table 2-6 Fast Configuration Wizard –

Polycom RMX 1500/2000/4000 Getting Started Guide2-316 Click Next.7 Select the IP Network Type: H.323, SIP or H.323 & SIP. 8 Click Next.9 If you se

Chapter 2-First Time Installation and Configuration2-32 11 Click Next.12 If you selected H.323 only, go to Step 15.Table 2-7 Fast Configuration Wizar

Polycom RMX 1500/2000/4000 Getting Started Guide2-3313 Enter the required SIP Server information in the dialog box. Table 2-8 Fast Configuration Wiza

Chapter 2-First Time Installation and Configuration2-3414 Click Next.Enter the required Security information in the dialog box.15 Click Next.Transport

Polycom RMX 1500/2000/4000 Getting Started Guide2-35The IP Network Service is created and confirmed.16 Click OK.During the initial RMX setup, if the s

Chapter 2-First Time Installation and Configuration2-3617 Define the following parameters: 18 Click Next.Table 2-10 Fast Configuration Wizard – IS

Polycom RMX 1500/2000/4000 Getting Started Guide2-37The PRI Settings dialog box opens. 19 Define the following parameters: Table 2-11 Fast Configurat

Chapter 2-First Time Installation and Configuration2-3820 Click Next.The Span Definition dialog box opens.Num Plan Select the type of signaling (Numbe

Polycom RMX 1500/2000/4000 Getting Started Guide2-3921 Define the following parameters:22 Click Next.Table 2-12 Fast Configuration Wizard – Spans Def

Polycom RMX 1500/2000/4000 Getting Started GuideiiiViewing and System Functionality Permissions ... 3-4Conferences List ...

Chapter 2-First Time Installation and Configuration2-40The Phones dialog box opens.23 Click Add to define dial-in number ranges.The Add Phone Number d

Polycom RMX 1500/2000/4000 Getting Started Guide2-41With dial-in connections, the MCU CLI indicates the MCU’s number dialed by the participant. In a d

Chapter 2-First Time Installation and Configuration2-42— Slot – the MPM/MPM+/MPMx card that the RTM ISDN / RTM ISDN 1500 card is connected to (RMX 200

Polycom RMX 1500/2000/4000 Getting Started Guide2-43The System Flags dialog box is displayed.32 Enter the required System Flags information in the dia

Chapter 2-First Time Installation and Configuration2-44These flags can be modified later, if required, by selecting the System Configuration option fr

Polycom RMX 1500/2000/4000 Getting Started Guide2-45On first entry, the default Username and Password are both POLYCOM.In the RMX Web Client’s Main Sc

Chapter 2-First Time Installation and Configuration2-462 Click the check boxes of the languages to appear in the Login screen of the RMX Web Client. F

Polycom RMX 1500/2000/4000 Getting Started Guide2-47Conference ProfileName: Factory Video ProfileA Conference Profile is assigned to a Meeting Room to

Chapter 2-First Time Installation and Configuration2-48Entry Queue Name IDDefaultEQ 1000Using an Entry Queue enables one dial-in number to be used

Polycom RMX 1500/2000/4000 Getting Started Guide2-49Customizing the RMX’s Default Conferencing SettingsYou can customize the conferencing entities to

Table of ContentsivAutomatic Dial Out ... 3-38Gathering Phase ...

Chapter 2-First Time Installation and Configuration2-50For more information, see the RMX 1500/2000/4000 Administrator’s Guide, ”Address Book” on page

3-13Basic OperationThe most common operations performed via the RMX Web Client are:• Starting, monitoring and managing conferences• Monitoring and man

Chapter 3-Basic Operation3-2To start the RMX 2000 Web Client: 1 In your browser address line, enterhttp://<Control Unit IP Address> and press th

Polycom RMX 1500/2000/4000 Getting Started Guide3-3RMX 2000 Web Client Screen ComponentsThe RMX 2000 Web Client’s main screen consists of five panes:

Chapter 3-Basic Operation3-4Viewing and System Functionality PermissionsThe RMX 2000 Web Client user’s viewing and system functionality depend on the

Polycom RMX 1500/2000/4000 Getting Started Guide3-5Conferences ListIf you are logged in as a user with Operator or Administrator permissions:The Confe

Chapter 3-Basic Operation3-6For more information see “Using the Chairperson Password for Filtering” on page 3-50.•A Chairperson Password column is inc

Polycom RMX 1500/2000/4000 Getting Started Guide3-7Items can be moved between these two sections to customize the management tasks per RMX User. For m

Chapter 3-Basic Operation3-8The Participant Alerts pane is opened and closed by clicking the Participant Alerts button in the left corner of the Statu

Polycom RMX 1500/2000/4000 Getting Started Guide3-9MCU StateThe MCU State indicator displays one of the following: • – The MCU is starting up. The ti

Polycom RMX 1500/2000/4000 Getting Started GuidevParticipant Level Operations ... 3-75Copy Cut and

Chapter 3-Basic Operation3-10Address Book entries are listed according to:• Type – whether an individual Participant or a Group of participants• Name

Polycom RMX 1500/2000/4000 Getting Started Guide3-11Displaying and Hiding Conference TemplatesThe Conference Templates list pane is initially displaye

Chapter 3-Basic Operation3-12To re-size a pane:>> Move the pointer over the pane border and when the pointer becomes a click and drag the pane

Polycom RMX 1500/2000/4000 Getting Started Guide3-13You can move items between the Frequently Used and Rarely Used sections depending on the operation

Chapter 3-Basic Operation3-14The Frequently Used and Rarely Used sections can be expanded or collapsed by clicking the and buttons.

Polycom RMX 1500/2000/4000 Getting Started Guide3-15Starting a ConferenceThere are several ways to start a conference:• Clicking the New Conference bu

Chapter 3-Basic Operation3-16Starting a Conference from the Conferences PaneTo start a conference from the Conference pane:1 In the Conferences pane,

Polycom RMX 1500/2000/4000 Getting Started Guide3-17General Tab2 Define the following parameters: Table 3-2 New Conference – General OptionsField De

Chapter 3-Basic Operation3-18Permanent ConferenceCheck this box to make this conference a Permanent Conference: an ongoing conference with no pre-dete

Polycom RMX 1500/2000/4000 Getting Started Guide3-19 ID Enter the unique-per-MCU conference ID. If left blank, the MCU automatically assigns a number